Shipping Policy

At CAYIL, we aim to deliver your order with care, precision and efficiency.

 

Shipping destinations

We currently ship to Europe.

 

Processing time

All orders are processed within 1 business day.

Orders placed on weekends or public holidays will be processed on the next business day.

 

Delivery times

Estimated delivery times:

• Netherlands: 1–2 business days

• Rest of Europe: 2–4 business days

Please note that delivery times are estimates and may vary during peak periods.

 

Shipping costs

• Netherlands: €5.50

  Free shipping on orders over €100

• Rest of Europe: €6.95

  Free shipping on orders over €150

Shipping costs are calculated at checkout.

Order tracking

Once your order has been shipped, you will receive a confirmation email including a tracking number to follow your delivery.

 

Delivery conditions

Please ensure that your shipping address is entered correctly at checkout.

CAYIL is not responsible for delays or delivery issues caused by incorrect or incomplete address details.

 

Delays

While we strive to deliver within the stated timeframes, delays may occasionally occur due to circumstances beyond our control, such as carrier issues or high demand periods.

 

Damaged or lost shipments

If your order arrives damaged or has not been delivered within a reasonable timeframe, please contact us at info@cayil.com.

We will assist you in resolving the issue as quickly as possible.

Every order is carefully prepared to reflect the attention and quality behind each piece.