Terms & Conditions

These Terms & Conditions apply to all orders placed through the CAYIL website.

By using our website and placing an order, you agree to these terms.

 

1. General

CAYIL offers womenswear products through its online store.

We reserve the right to update or modify these Terms & Conditions at any time.

 

2. Products

We aim to display our products as accurately as possible.

However, colors and details may vary slightly due to screen settings or lighting.

 

All items are subject to availability.

 

3. Pricing

All prices are listed in euros (€) and include VAT.

Shipping costs are calculated at checkout.

CAYIL reserves the right to change prices at any time.

 

4. Orders

Once an order is placed, you will receive a confirmation email.

CAYIL reserves the right to refuse or cancel an order if necessary, for example in case of incorrect pricing or suspected fraud.

 

5. Payment

Payment must be completed at checkout using one of the available payment methods.

Orders will only be processed after successful payment.

 

6. Shipping

Shipping times and costs are outlined in our Shipping Policy.

We are not responsible for delays caused by carriers or incorrect address details.

 

7. Returns

You may request a return within 14 days of receiving your order.

• Returns must be requested online

• A return label will be provided upon approval

• Return shipping costs will be deducted from the refund

Items must be returned unworn, in original condition and with tags attached.

Further details can be found in our Returns Policy.

 

8. Exchanges

We do not offer direct exchanges.

To exchange an item, please return your order and place a new one.

 

9. Liability

CAYIL is not liable for indirect damages, delays or losses resulting from the use of our website or services, except where required by law.

 

10. Intellectual Property

All content on this website — including images, text and branding — is the property of CAYIL and may not be used without permission.

 

11. Privacy

Your personal data is handled in accordance with our Privacy Policy.

 

12. Contact

If you have any questions, please contact us at: info@cayil.com

 

CAYIL stands for thoughtful design and a considered experience — in every detail.